Skip to main content

Adoption Zones

Adoption zones classify accounts by usage intensity. Used by adm_adoption_heatmap and adm_stalled_adoption_diagnosis.

Zone Definitions​

ZoneActive/TotalMeaning
Green≥ 80%Healthy adoption; focus on expansion and retention
Yellow50–79%Moderate adoption; identify blockers and champions
Orange25–49%At-risk; run stalled adoption diagnosis
Red< 25%Critical; escalation and exec engagement

Calculation​

zone = (activeSeats / totalSeats) × 100
  • activeSeats: Seats with ≥1 tab completion in the measurement period
  • totalSeats: Licensed seats

Heatmap​

adm_adoption_heatmap renders a grid of accounts by zone. Rows = accounts, columns = time buckets (e.g. weeks). Color = zone.